Website: https://www.kentechcontrols.co.uk
Last updated: 9 October 2026
1. Introduction
Kentech Controls respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us through our online contact form.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), as amended.
2. Who We Are
Kentech Controls operates the website https://www.kentechcontrols.co.uk.
Business name: Kentech Controls Ltd
Email: info@kentechcontrols.co.uk
Website: https://www.kentechcontrols.co.uk
The legal entity responsible for processing your personal information is the business or company operating Kentech Controls. Where applicable, its full registered legal name and registered address should be provided here.
For questions about this Privacy Policy or your personal information, please contact us using the email address above.
3. Information We Collect
We may collect personal information that you voluntarily provide when contacting us through our website.
This may include:
Your name.
Your email address.
Your telephone number, if provided.
Your company name and job title, if provided.
The contents of your message or enquiry.
Any other information you choose to include in your submission.
We may also collect limited technical information necessary to operate, maintain and secure our website, depending on the configuration of our website, hosting provider and installed WordPress plugins.
Please do not submit passwords, payment card details or unnecessary sensitive personal information through our contact form.
4. How We Use Your Information
We use personal information for the following purposes:
To respond to enquiries and requests for information.
To discuss our services and prepare quotations where requested.
To communicate with prospective and existing customers.
To follow up on enquiries where appropriate.
To maintain the security and proper operation of our website.
To comply with applicable legal obligations.
To establish, exercise or defend legal claims where necessary.
We do not use contact-form information for unrelated purposes without an appropriate lawful basis.
5. Lawful Basis for Processing
We process personal information only where an appropriate lawful basis applies.
Depending on the circumstances, this may include:
Legitimate interests: To respond to general business enquiries, manage communications and maintain our business operations, where our interests are not overridden by your rights and freedoms.
Steps before entering into a contract: Where you request a quotation or ask us to take steps towards providing services before entering into a contract.
Legal obligation: Where processing is necessary to comply with applicable legal requirements.
We will assess the appropriate lawful basis according to the nature of each enquiry and how the information is used.
6. Contact Form Submissions
When you submit our contact form, the information you provide is used to respond to your enquiry and, where relevant, discuss our services or prepare a quotation.
Your submission may be transmitted through our website and delivered to our business email account. Depending on our configuration, it may also be processed by our website hosting provider or contact-form service provider.
We recommend that you do not include confidential technical information or sensitive personal information unless it is necessary and appropriate to do so.
If you wish to ask how your submitted information is handled, please contact us using the details in this policy.
7. Sharing Your Information
We do not sell your personal information.
We may share personal information where reasonably necessary with:
Website hosting and IT service providers.
Email and communication service providers.
Contact-form service providers, where applicable.
Professional advisers, where necessary.
Regulators, public authorities or other parties where required by law or necessary to protect our legal rights.
Where third parties process personal information on our behalf, we take appropriate steps to ensure that the processing complies with applicable data protection requirements.
We will not share your information for unrelated third-party marketing purposes without an appropriate lawful basis.
8. Cookies and Similar Technologies
Our website is built using WordPress. WordPress, our website theme, hosting provider and installed plugins may use cookies or similar technologies for functionality, security or other purposes.
We do not currently have Google Analytics configured as an identified website service, based on our current checks. We will update this policy if we introduce analytics or other tracking services.
We will assess the cookies and similar technologies actually used by our website and provide appropriate information about their purposes, providers and duration.
Where a cookie or similar technology is strictly necessary to provide a service you have requested, or another applicable legal exception applies, consent may not be required.
Where applicable law requires consent for non-essential cookies or similar technologies, we will obtain consent before using them.
If our website introduces analytics, advertising or other non-essential tracking technologies, we will update this policy and implement an appropriate consent mechanism where required.
You can manage cookies through your browser settings. Please note that blocking certain cookies may affect website functionality.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
General enquiries will be retained for as long as necessary to respond to the enquiry, manage any resulting business relationship and address any reasonable follow-up requirements.
Where an enquiry results in a business relationship, relevant information may be retained for the duration of that relationship and an appropriate period afterwards.
We may retain information for longer where required by law or where necessary to establish, exercise or defend legal claims.
When information is no longer required, we will take reasonable steps to securely delete it or anonymise it.
10. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.
These measures may include appropriate access controls, security updates and measures to protect our website and business communications.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Transfers
Some of our service providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that an appropriate legal transfer mechanism or safeguard is in place where required by applicable data protection law.
You may contact us for further information about relevant international transfers and safeguards.
12. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of processing.
Object to certain processing activities.
Request data portability where the relevant legal conditions apply.
Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, contact us at info@kentechcontrols.co.uk.
We may need to verify your identity before responding. We will respond within the time limits required by applicable law.
13. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing the relevant privacy policy before providing personal information to an external website.
14. Children’s Privacy
Our website and services are primarily intended for business and professional users. We do not knowingly seek to collect personal information from children through our website.
If we become aware that personal information has been collected inappropriately, we will assess and take any necessary action in accordance with applicable law.
15. Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can investigate.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Website: https://ico.org.uk/make-a-complaint/
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, services, data-processing practices or legal obligations.
Any revised version will be published on this page with an updated revision date.
We encourage visitors to review this policy periodically.
17. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact:
Kentech Controls
Website: https://www.kentechcontrols.co.uk
Email: info@kentechcontrols.co.uk